These Terms of Service govern the use of this website and the general information provided about the services offered.This website provides information about guest communication and support services for hotels, including but not limited to responding to guest reviews, answering inquiries on online travel platforms, and newsletter support.Specific services, scope, and pricing are defined individually in a separate service agreement with each client.No guarantee is given regarding specific outcomes such as improved ratings, increased bookings, or revenue growth.Liability is limited to cases of intent or gross negligence. Liability for indirect or consequential damages is excluded to the extent permitted by law.This website is not affiliated with Booking.com, Expedia, Airbnb, or other third-party platforms.These Terms shall be governed by the laws of the Federal Republic of Germany.